Instant response 24/7/365
It is a matter of course that we are connected to our dispatching centre around the clock and can respond immediately 365 days a year and at any hour of the day or night.
Rescue of persons within the contractual lump sum
Above and beyond that, we offer all of our customers the assurance of rescuing stranded persons always within the contractual lump sum. We know that the situation at the moment of stranding is extremely difficult, so we do not want to add to the stress by asking how much it will cost and who will pay for it.
Salvage services also for lifts that are not from us
In the case of a request for removal, we provide removal services even in cases where the lift is not in our portfolio and we do not have a service contract for it.
Sufficient emergency vehicles in all regions
All regions where we service lifts are covered by a sufficient network of emergency vehicles and we guarantee timely intervention in the case of rescuing trapped persons.
We observe all safety precautions during the intervention
In all rescue operations, we make sure that all safety precautions are observed.
There is never unnecessary damage to your property
Unlike firefighters and emergency services, our interventions never cause unnecessary damage to any equipment.
